1. Business identity

Nationwide Planning Permission is a trading name of Nationwide Consultancy Group Ltd. These website terms apply to the use of this website. A separate written proposal or appointment governs any professional service and prevails if wording conflicts.

2. Information and enquiries

Website content is general information about planning, architectural and technical services in England. It is not a planning determination, legal opinion, building-control approval or guarantee. An enquiry does not create a professional appointment.

3. Scope and fees

Each paid service begins only when the client accepts a written scope and any required payment terms. The scope will identify deliverables, assumptions, exclusions and known third-party or authority charges. Council, Planning Portal, building control and specialist consultant fees are separate unless expressly included.

4. Client information

The client must provide accurate ownership, property, brief and prior-approval information, identify relevant deadlines or enforcement contact, and have authority to instruct work. Delays or changes caused by incomplete information may affect programme and fee.

5. Reviews and changes

Reasonable review stages are set out in the proposal. Material changes to the brief, site, project scale or consent route may require a revised scope. Minor amendments are not unlimited unless the accepted proposal says so.

6. Decisions by others

Planning authorities, building control bodies, inspectors and other third parties make their own decisions. No approval, timescale or appeal outcome is guaranteed. We are not responsible for third-party delay outside our reasonable control.

7. Intellectual property

Copyright and licence terms for drawings and other work are defined by the written appointment. Unless agreed otherwise, no design should be altered, reused for another site or relied on for construction before the relevant licence and fees are satisfied.

8. Liability and complaints

Any professional liability limit, insurance position and dispute process will be stated in the written appointment and is not expanded by website content. Concerns should be raised promptly through the complaints process.

9. Governing law

Unless the written appointment states otherwise, these website terms are governed by the law of England and Wales.